THE IDENTITY PROJECT LAB ®

Refund method when using saving fund

Is it possible to refund an order after using the points?

In case that you paid the order using the points, the remaining actual payment amount will be calculated and refunded after refund of the used points.

Refund method (deposit)

What is the refund procedure for direct deposit?

Please note that in the case of a refund after being transferred to a non-bankbook payment method or bank account, the payment in a lump sum will be processed on a specific day of the week.

Refund method by payment method

What is the card/simple payment refund procedure?

We are helping refund processing with the card you paid, depending on your credit card company, it may take 3-5 business days for the refund to be completed.

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The Identity project

The Identity project is internal project group based on Seoul.
We are researching design under the theme of admiration for youth culture and antipathy of mass production and working to find a new identity by mixing as good as possible with the carefully calculated and bold silhouette pattern.

Under the slogan of 'Long distance', we will boldly express our antipathy towards fast fashion and mass production by researching clothes that can be preserved of value and continuously producing differentiated contents with meaning. We hope to redefine the value of clothing and become a symbolic brand that can positively influence fashion culture and change perceptions of domestic clothing brands.
Company Information

The Identity Co., Ltd. | Business License 711-87-02434
TEL.02-2216-7220 | MAIL-ORDER LICENSE NO. 2022-서울동대문-0139호 | CEO Jung | 601 , 6 floor, 77, Hancheon-ro, Dongdaemun-gu, Seoul, Republic of Korea | Office hour Mon - Fri AM 10:00 - PM 5:00 | Official E-mail. identity.project.lab@gmail.com

CJ Logistics Courier Return Address : 12-46 Sangwangsimni-dong, Seongdong-gu, Seoul CJ Logistics Seoul Seongdong Sangwangsimnijeong
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Our genuine product is labeld with the anti-counterfeiting silicone tag, which has been patented.

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The Identity project is internal project group based on Seoul.

We are researching design under the theme of admiration for youth culture and antipathy of mass production and working to find a new identity by mixing as good as possible with the carefully calculated and bold silhouette pattern.

Under the slogan of 'Long distance', we will boldly express our antipathy towards fast fashion and mass production by researching clothes that can be preserved of value and continuously producing differentiated contents with meaning. We hope to redefine the value of clothing and become a symbolic brand that can positively influence fashion culture and change perceptions of domestic clothing brands.

Refund method when using saving fund Is it possible to refund an order after using the points?

Refund method (deposit) What is the refund procedure for direct deposit?

Refund method by payment method What is the card/simple payment refund procedure?

Refund method when using saving fund

Is it possible to refund an order after using the points?

Refund method (deposit)

What is the refund procedure for direct deposit?

Refund method by payment method

What is the card/simple payment refund procedure?